Effective Date: 2nd October 2024
At Joe Shepherd Design, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and communicate with us.
1. Information We Collect
We may collect and process the following information about you:
- Personal Information: Name, email address, phone number, and any other personal details you provide when you contact us, subscribe to our newsletter, or engage our services.
- Project Information: Any project details, preferences, and specific requirements shared during consultation or collaboration.
- Website Usage Data: We may automatically collect certain information about your device, IP address, browser type, referring/exit pages, and other usage details through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To communicate with you, deliver services such as graphic design, brand identity, and web development, and to manage projects effectively.
- To Improve Our Website: To analyse and monitor website performance and improve user experience.
- To Send Communications: With your consent, we may send marketing emails, newsletters, or updates about our services. You can opt-out at any time.
- Legal and Compliance: To comply with legal obligations, protect our rights, and resolve any disputes.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except for the following purposes:
- Service Providers: We may share your data with third-party service providers (e.g., hosting, payment processing) to facilitate our business operations.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests by public authorities.
4. Data Security
We take appropriate measures to protect your personal information from unauthorised access, alteration, or destruction. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You may unsubscribe from our marketing emails at any time.
To exercise any of these rights, please contact me here.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookies through your browser settings, but some website features may not function properly without them.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact me at:
Joe Sepherd Design
Email: hello@joeshepherd.co.uk
